8 of 8 Support Engineer Jobs in Glasgow

Junior IT Support Engineer Department: Business Operations Employment Type: Permanent Location: Glasgow Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and … international company offering a chance to be part of our success - read on if you think you're up for the challenge About the role Provide deskside and remote support for a variety of technologies including M365, Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose and … security-related tasks such as onboarding and offboarding users and preparing laptops for new employees. Supporting enterprise tools such Salesforce, Slack and Jamf. Adhere to IT best practices and support continuous improvements across the IT function. Skills, Knowledge and Expertise The ideal candidate will possess the following qualities: A proactive and positive attitude with a strong willingness to learn. More ❯

We aresupportingan awesome business in Glasgow looking for a 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working (3/2) in Glasgow. Business … dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security (encryption, PKI). Administer and troubleshoot within Office … and execute workload migrations to cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in IT support and delivery. More ❯

We are supporting an awesome business in Glasgow looking for a 2nd & 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working (3/… in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security (encryption, PKI). Administer and troubleshoot … and execute workload migrations to cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in IT & Telephony support and More ❯

My nationwide client based in East Kilbride has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. In this role you will gain Lenovo training and certification. This is a fantastic role and company name to get on your CV helping you progress with your IT career. … REQUIRED SKILLS: - - Hardware support on Lenovo devices - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

The Opportunity: My client are looking for an enthusiastic IT Support Engineer to join and support their IT team. You will provide support on a variety of hardware and software issues across the business, diagnosing and troubleshooting to resolve fault and configuring new systems. This role would fit someone who has completed a Level 3 Apprenticeship … in IT or a driven individual with prior first line support experience or relevant qualifications. Skills and Experience: Basic knowledge of Windows operating systems and familiarity with MS Office and Office 365 Understanding of basic networking (IP addressing, DNS, DHCP) Experience using ticketing systems (e.g., ServiceNow, Zendesk, Jira) Basic troubleshooting of hardware (PCs, printers, monitors, etc.) Familiarity with Active … Directory (e.g., password resets, account unlocks) Remote support tools knowledge (e.g., TeamViewer, AnyDesk, RDP) Role and Responsibilities: Answering and logging incoming IT support requests via phone, email, or chat Diagnosing and resolving common technical issues (password resets, software errors, connectivity issues) Escalating unresolved issues to second or third-line support Providing remote support to users and More ❯

Level 2 (L2) - Technical Support Engineer - Amazon Connect & Telephony - Outside IR35 6 month contract Role Summary The L2 Technical Support Engineer provides advanced troubleshooting and resolution for Amazon Connect and telephony issues. This role supports configuration, integration, and performance monitoring tasks. Key Responsibilities - Investigate and resolve escalated incidents related to call flows, IVR, agent profiles, and … telephony routing. - Maintain and update configuration settings in Amazon Connect and associated telephony systems. - Support integration with CRM platforms such as Pega and third-party tools. - Monitor system performance and conduct root cause analysis for recurring issues. - Participate in incident bridge calls (P1/P2) and provide technical input. - Document solutions and update knowledge base articles. Required Technical Skills … using Python or PowerShell. Qualifications - Bachelor's degree in Computer Science, Engineering, or related field. - ITIL Intermediate or equivalent process knowledge. Experience - 3-5 years of experience in technical support or systems engineering roles. - Experience in supporting cloud-based contact center platforms. Certifications - Amazon Connect Advanced Configuration - AWS Certified Solutions Architect - Associate Working Conditions - Standard business hours with on More ❯

Level 2 (L2) – Technical Support Engineer – Amazon Connect & Telephony - Outside IR35 6 month contract Role Summary The L2 Technical Support Engineer provides advanced troubleshooting and resolution for Amazon Connect and telephony issues. This role supports configuration, integration, and performance monitoring tasks. Key Responsibilities - Investigate and resolve escalated incidents related to call flows, IVR, agent profiles, and … telephony routing. - Maintain and update configuration settings in Amazon Connect and associated telephony systems. - Support integration with CRM platforms such as Pega and third-party tools. - Monitor system performance and conduct root cause analysis for recurring issues. - Participate in incident bridge calls (P1/P2) and provide technical input. - Document solutions and update knowledge base articles. Required Technical Skills … using Python or PowerShell. Qualifications - Bachelor's degree in Computer Science, Engineering, or related field. - ITIL Intermediate or equivalent process knowledge. Experience - 3–5 years of experience in technical support or systems engineering roles. - Experience in supporting cloud-based contact center platforms. Certifications - Amazon Connect Advanced Configuration - AWS Certified Solutions Architect – Associate Working Conditions - Standard business hours with on More ❯

Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus on … electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective maintenance Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills More ❯