3 of 3 Support Specialist Jobs in Glasgow

the heart of the organisation, ensuring that internal and external users benefit from the most efficient and user-friendly applications and services. The Application Support Specialist will be responsible for providing comprehensive support for our core Policy Admin Systems, particularly the Sonata application, and other critical applications. … This role focuses on maintaining and improving live service provision, resolving incidents, and performing routine support tasks. The role sits within the newly created Application Support Team who are responsible for driving and improving live service provision to the wider business. In cases of significant service-impacting incidents … third-line support will involve working in conjunction with the functional delivery teams. The support team is dedicated to continuously enhancing its expertise and skills. By actively pursuing improvement initiatives, the team aims to optimise service delivery and maintain high standards of performance. Role responsibilities Live Service Support More ❯

Location: Glasgow (Onsite) Salary: £30,000 - £35,000 We’re partnering with a globally recognised organisation to recruit an experienced Site Support Analyst for their growing IT support function based in Glasgow. This is a rare opportunity to join a business that champions innovation, invests in its people … and operates with a truly international outlook. As a Site Support Analyst, you’ll be the vital link between local users and the global IT team – providing exceptional support across hardware, software, and mobile devices while championing best-in-class customer service and service delivery. What You'll … Be Doing: Act as the first and second-line support for all on-site IT issues – from hardware to software, networking, mobile devices and printers. Manage and resolve ServiceNow tickets in line with SLAs, escalating where appropriate. Help facilitate the business-wide upgrade from Windows 10 to Windows More ❯

Job Description Location: Glasgow (Onsite) Salary: £30,000 - £35,000 We’re partnering with a globally recognised organisation to recruit an experienced Site Support Analyst for their growing IT support function based in Glasgow. This is a rare opportunity to join a business that champions innovation, invests in … its people, and operates with a truly international outlook. As a Site Support Analyst, you’ll be the vital link between local users and the global IT team – providing exceptional support across hardware, software, and mobile devices while championing best-in-class customer service and service delivery. What … You'll Be Doing: Act as the first and second-line support for all on-site IT issues – from hardware to software, networking, mobile devices and printers. Manage and resolve ServiceNow tickets in line with SLAs, escalating where appropriate. Help facilitate the business-wide upgrade from Windows 10 to More ❯