2 of 2 Remote/Hybrid Entra ID Jobs in Gloucester

Expertise Required Strong 3rd Line experience across networking, firewalls, and Windows Server. Hands-on knowledge of Fortinet (NSE4 preferred), Aruba, Microsoft Intune, and Entra ID. Solid understanding of DNS, DHCP, IP subnetting, routing, and email security. Experience working within ITIL-aligned service desk environments. Desirable: experience supporting ...

Responsibilities IT support and service desk ticket resolution (remote support) Field Engineer site visits for installations, upgrades, and fault-finding Microsoft 365 administration (Azure AD, Intune, users, licensing, security) MSP proactive support including patching, monitoring, and maintenance Install, configure, and support Ubiquiti UniFi networking equipment Windows and macOS support … Service Desk Engineer Ideally previous experience working for a Managed Service Provider (MSP) Experience working with ticketing systems and SLAs Microsoft 365, Azure AD, Intune, Windows, macOS, and networking experience Ubiquiti UniFi installation and support experience Security-focused approach to IT support and field engineering Customer-facing experience ...