2 of 2 Remote/Hybrid ITIL Jobs in Gloucester

Fortinet (NSE4 preferred), Aruba, Microsoft Intune, and Entra ID. Solid understanding of DNS, DHCP, IP subnetting, routing, and email security. Experience working within ITIL-aligned service desk environments. Desirable: experience supporting IT services in school settings. Personal Attributes Excellent communicator with the ability to build strong stakeholder relationships. Self-motivated ...

hardware and software issues, escalating where required Install, remove, test, and support IT hardware and applications Maintain accurate records and documentation in line with ITIL processes Support change activity, investigations, and problem resolution work You’ll work closely with service desk colleagues, technical teams, and end users to deliver ...