3 of 3 Microsoft 365 Jobs in Gloucester

ticketing system, phone, email, and in person Diagnose and resolve issues across laptops, desktops, printers, mobile devices, and VoIP systems Support users with Microsoft 365, Windows 10/11, and business applications Assist with onboarding and offboarding processes including account setup and device configuration Maintain IT hardware … services. What we’re looking for Experience working in an IT support or service desk environment Strong knowledge of Windows 10/11 and Microsoft 365 (including Teams and Exchange Online) Experience with Active Directory or Azure AD/Entra ID user administration Proven troubleshooting skills across ...

configure, and support Windows-based systems and services Manage user access, permissions, and identity services across Active Directory and Entra AD Support and administer Microsoft 365 and Azure environments Monitor system performance, apply patches, and manage security updates Provide third-line technical support and resolve complex infrastructure … technology services effectively support operational delivery. What we’re looking for Proven experience supporting enterprise IT infrastructure in a complex environment Strong knowledge of Microsoft technologies, including Windows OS, Windows Server, Exchange, and Active Directory/Entra AD Experience administering Microsoft 365 and Azure platforms Strong ...

Service Desk Apprentice will support end users of Claranet’s Managed Workplace service by providing remote technical assistance across managed hardware, software, Microsoft 365, and endpoint services. Role Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining … lifecycle of a ticket Providing remote technical support to customers Troubleshoot and resolve issues related to hardware (desktops, laptops, peripherals), managed endpoints, and Microsoft 365 applications User account, license and access management Support software installations, updates, and configuration tasks on client devices Document issues, solutions, and workarounds ...