4 of 4 Remote/Hybrid Microsoft 365 Jobs in Gloucester

technologies. What youll do Act as a senior escalation point for complex 2nd and 3rd line support issues Diagnose and resolve incidents across Windows, Microsoft 365, Azure, networking, and security platforms Provide technical leadership and mentoring to junior engineers Deliver technical changes, upgrades, and minor project work … support experience and continuous improvement. What were looking for Strong experience in a senior IT support or infrastructure support role Proven troubleshooting skills across Microsoft 365, Windows Server, Azure, and Active Directory Experience supporting virtualised environments (VMware or Hyper-V) Solid understanding of networking, backup, and security ...

configure, and support Windows-based systems and services Manage user access, permissions, and identity services across Active Directory and Entra AD Support and administer Microsoft 365 and Azure environments Monitor system performance, apply patches, and manage security updates Provide third-line technical support and resolve complex infrastructure … technology services effectively support operational delivery. What we’re looking for Proven experience supporting enterprise IT infrastructure in a complex environment Strong knowledge of Microsoft technologies, including Windows OS, Windows Server, Exchange, and Active Directory/Entra AD Experience administering Microsoft 365 and Azure platforms Strong ...

following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO Meraki cloud managed networks Cloud Antivirus This is a hybrid role with two days ...

Previous customer service experience Excellent verbal and written communication skills Able to work to deadlines and independently at times Proficiency in Office 365 and the ability to quickly learn new IT systems. Hours are Monday - Friday 8am - 5pm with hybrid working available after 3 months! Paying ...