2 of 2 Remote/Hybrid Windows Jobs in Gloucester

tools, and backup solutions. Create documentation and ensure high standards of service delivery. Technical Expertise Required Strong 3rd Line experience across networking, firewalls, and Windows Server. Hands-on knowledge of Fortinet (NSE4 preferred), Aruba, Microsoft Intune, and Entra ID. Solid understanding of DNS, DHCP, IP subnetting, routing, and email ...

administration (Azure AD, Intune, users, licensing, security) MSP proactive support including patching, monitoring, and maintenance Install, configure, and support Ubiquiti UniFi networking equipment Windows and macOS support Networking support including routers, switches, and WiFi Work to Cyber Essentials Plus and IT security best practice Follow MSP processes, documentation … Desk Engineer Ideally previous experience working for a Managed Service Provider (MSP) Experience working with ticketing systems and SLAs Microsoft 365, Azure AD, Intune, Windows, macOS, and networking experience Ubiquiti UniFi installation and support experience Security-focused approach to IT support and field engineering Customer-facing experience (IT, retail ...