2 of 2 Remote Cisco Jobs in Gloucestershire

s largest business customers in the UK which encompasses: Transition and Transformation of large scale and complex Contact Centre environments from customers or third-party providers into BT (e.g. Cisco, Avaya, Verint, NICE, etc.) Delivery of in-flight Contact Centre programmes and projects as part of Transition and/or Transformation Responsible for managing, the assurance and sign-off … programs to contracted service levels and within defined financial targets and improving customer satisfaction Oversee change governance, management of third-party suppliers through T&T CC program delivery (e.g. Cisco, Avaya, Verint, etc.) Delivery customer satisfaction and building long-term relationships with our customers based on development by being an effective influential, senior leader with strong relationships strategic partners More ❯

and client site engagements. Technical Leadership : Be the go-to expert defining scalable, multi-vendor service provider architectures. Innovative Tech Stack : Work with top-tier networking brands including Juniper, Cisco, Arista, and Nokia. Career Development : Access training, certifications, and real opportunities to influence strategy and delivery. Key Role Responsibilities Lead customer workshops, whiteboard sessions, and solution scoping. Design and More ❯