3 of 3 Remote Customer Engagement Jobs in Gloucestershire

Head of Customer Experience required on a hybrid basis in central Bristol (a day a week in London needed) Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service … to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements … in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership & Function Build-Out: Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and More ❯

entering a pivotal next phase of their journey. As they move into "scale mode", they need a strategic, hands-on Senior Marketing Manager to guide their brand, messaging, and customer engagement through this exciting transition. The Opportunity You ll lead the charge in refining and evolving the brand, value proposition, and customer messaging ensuring it aligns with … Equip the commercial team with the tools, content and insights they need to close deals. Account-Based Marketing (ABM) Deliver targeted campaigns that speak directly to high-value prospects. Customer Messaging Shape clear, differentiated messaging across all touchpoints. Marketing Strategy Provide senior-level input across the full marketing mix to help guide the department s direction. What We re More ❯

Systems Digital Intelligence, which employs around 3,500 people in the UK, we offer technical challenges, a collaborative environment, and career development opportunities spanning product development, research, consultancy, and customer engagement. Applicants must hold or be eligible for UK security clearance and meet nationality requirements. We do not support regular remote work but do offer flexible working arrangements to More ❯