ICT Support Officer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Gloucester, Gloucestershire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £200 - £230 per day
user issues Troubleshoot and resolve incidents across desktops, servers, and networks Support core infrastructure, including servers and cloud-based services Assist with basic firewall configuration and network troubleshooting Manage user accounts, permissions, and access via Active Directory Escalate complex issues to senior engineers where required You’ll work closely with …/2nd line support role Strong troubleshooting skills within Windows environments Good understanding of networking fundamentals (DNS, DHCP, TCP/IP) Exposure to firewall technologies and basic security principles Experience with Active Directory and user administration The ideal candidate will be proactive, adaptable, and comfortable working in a fast-paced ...