3 of 3 Remote IT Technician Jobs in Gloucestershire

Senior IT Technician - £33,000 - £35,600 Tewkesbury with travel to other depots required 40 hours per week (no home working) Overview: The purpose of this role is to assist the IT Manager with the management of Information and Communication Technology (ICT) requirements, working closely with the external Information Technology (IT) support companies as well as … working as part of the IT team and in-house projects. This is a varied role which will require responsive first and second line hands-on support to employees. The Senior IT Technician position offers the opportunity to develop your knowledge and progress to deputise for the IT Manager in all tasks and projects. Main Duties … Responsibilities: Assist the IT Manager in the management and co-ordination of ICT Systems and hardware for the Company and delivering new projects in a timely manner, with accurate data input, maintain our current Helpdesk system, keeping all parties appraised of any issues as they arise Work to proactively improve and streamline internal workflows, identifying opportunities to replace extraneous More ❯

Senior IT Technician - £33,000 - £35,600 Tewkesbury with travel to other depots required 40 hours per week (no home working) Overview: The purpose of this role is to assist the IT Manager with the management of Information and Communication Technology (ICT) requirements, working closely with the external Information Technology (IT) support companies as well as … working as part of the IT team and in-h click apply for full job details More ❯

will involve escalating and liaising with other business units in order to resolve issues within the defined SLA, acting as a central point of contact between our users and IT Services, the management of incidents and service requests, receiving and recording all calls from our users within our ticket management tool, providing initial assessment of all tickets, attempting first … Apprenticeship whereby the successful candidate will complete up to 13 months practical work and 4 month end point assessment period. The qualifications you will earn include Information Communication Technician Level 3 Apprenticeship, Microsoft Azure Fundamentals (AZ-900) and Microsoft 365 Fundamentals (MS-900). Responsibilities: Monitor the service desk mailbox and unassigned queue when assigned the task to ensure More ❯