5 of 5 Remote/Hybrid ITIL Jobs in Gloucestershire

Fortinet (NSE4 preferred), Aruba, Microsoft Intune, and Entra ID. Solid understanding of DNS, DHCP, IP subnetting, routing, and email security. Experience working within ITIL-aligned service desk environments. Desirable: experience supporting IT services in school settings. Personal Attributes Excellent communicator with the ability to build strong stakeholder relationships. Self-motivated ...

Desired Qualification CCNA level qualification Technical understanding of DC Architecture, Infrastructure, and service management. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first ...

abilities in secure environments. Excellent written and verbal communication skills with the ability to produce documentation for technical and non-technical audiences Familiarity with ITIL v4, ISO 27001, Cyber Essentials Plus, and NIST frameworks Our company: Peace is not a given, Freedom is not a given, Sovereignty ...

Project, Azure DevOps, or JIRA Strong communication skills with the ability to engage stakeholders Ability to identify and manage risks and issues Knowledge of ITIL processes (beneficial but not essential) UK residency and ability to obtain basic security clearance Why Join Us: Fully remote work location Exposure to all aspects ...

hardware and software issues, escalating where required Install, remove, test, and support IT hardware and applications Maintain accurate records and documentation in line with ITIL processes Support change activity, investigations, and problem resolution work You’ll work closely with service desk colleagues, technical teams, and end users to deliver ...