2 of 2 Remote/Hybrid SLA Jobs in Gloucestershire

Service Desk Analyst Apprentice (Claranet)

Hiring Organisation
CLARANET LIMITED
Location
Claranet, Brighouse Court, Barnett Way, Barnwood, Gloucester, England
Employment Type
Advanced Apprenticeship
Salary
£19,000 a year
support via a range of communication channels Take responsibility for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved quickly and efficiently Maintain high levels of end user satisfaction, as measured through feedback and survey results Duties ...

Hosting and Network Manager

Hiring Organisation
Hargreaves Lansdown
Location
Bradley Stoke, Gloucestershire, UK
Employment Type
Full-time
through standardisation, automation, and Infrastructure-as-Code initiatives, improving stability, control, and operational efficiency. Manage third-party suppliers and strategic partners, including contract negotiation, SLA governance, and service performance reviews. Act as a senior escalation point and advisor, clearly articulating infrastructure risk, control posture, and resilience to senior leadership. About ...