Remote Support Engineer Jobs in Gloucestershire

12 of 12 Remote Support Engineer Jobs in Gloucestershire

Desktop Support Engineer

Tewkesbury, England, United Kingdom
Hybrid / WFH Options
Ontic
Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Desktop Support Engineer to join our team. This role will be based at our Tewkesbury site but will also be responsible for supporting all UK Sites. Ontic is a more than just a business, we're … to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. Job Purpose: We are seeking a skilled and proactive Desktop Support Engineer to join our IT team. Based out of our new Tewkesbury office, you will provide technical IT support to users across multiple sites in the local … and assisting with IT projects. This role requires excellent troubleshooting skills, a customer-focused approach, and the ability to work independently when visiting other locations. Key Responsibilities Provide IT support for hardware and software issues, escalating complex problems where necessary. Diagnose and resolve incidents and service requests in a timely and efficient manner, ensuring minimal disruption to business operations. More ❯
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Desktop Support Engineer

Tewkesbury, England, United Kingdom
Hybrid / WFH Options
Ontic Engineering and Manufacturing, Inc
Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Desktop Support Engineer to join ourteam. This role will be based at our Tewkesbury site but will also be responsible for supporting all UK Sites. Ontic is a more than just a business, we're a … to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. Job Purpose: We are seeking a skilled and proactive Desktop Support Engineer to join our IT team. Based out of our new Tewkesbury office, you will provide technical IT support to users across multiple sites in the local … and assisting with IT projects. This role requires excellent troubleshooting skills, a customer-focused approach, and the ability to work independently when visiting other locations. Key Responsibilities Provide IT support for hardware and software issues, escalating complex problems where necessary. Diagnose and resolve incidents and service requests in a timely and efficient manner, ensuring minimal disruption to business operations. More ❯
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Technical Support Engineer Tier I

Gloucester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An … Linux platforms. Demonstrate knowledge of software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be More ❯
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Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

Gloucester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Gloucester Client: Hawksworth Location: Gloucester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote Are … Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, reportedly used by NASA and other major organizations. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP applications, especially Zend Framework. Your role will involve providing technical support for the client's environment, working on both Linux and … our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If this sounds like you and you're excited about joining a More ❯
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Principal Engineer- Product Support

Gloucester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, gloucester col-narrow-left Client: Altra Location: gloucester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Principal Engineer- Product Support

Cheltenham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug … technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power BI and Azure environments Schedule More ❯
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Application Support Engineer

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Hays Technology
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c 40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯
Employment Type: Permanent
Salary: GBP Annual
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Application Support Engineer

Cheltenham, Gloucestershire, UK
Hybrid / WFH Options
Algo Capital Group
A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working at the intersection of trading strategy and technology, ensuring systems … operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and manual analysis Collaborate with development teams to implement … improvements and new features Manage user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks such as AWS, Java More ❯
Employment Type: Full-time
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Security Support Engineer

Gloucester, Gloucestershire, United Kingdom
Hybrid / WFH Options
EDF Energy
About the Role Security Support Engineer Are you ready to join a diverse, dynamic team where you can make an immediate impact and shape the future of security services across a leading organisation? Are you capable of taking ownership of security service operations, ensuring seamless support and the effective handling of Requests, Incidents, and Escalations in a … dynamic, fast-paced environment? If so, we may have the perfect opportunity for you here at EDF as a Security Support Engineer within the Enterprise Information Security Team! The Opportunity Join our Security Engineering team within Enterprise Information Security (EIS), where you'll play a pivotal role in safeguarding the entire EDF UK group. As part of a … thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That's why we support you to pursue a career that's unique to you. Because success is personal. What You'll be doing Working as part of a security service support team More ❯
Employment Type: Permanent
Salary: GBP Annual
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DV Application Support Engineer - Contract (outside of IR35)

Cheltenham, Gloucestershire, United Kingdom
Hybrid / WFH Options
TwinStream
DV Application Support Engineer - Contract (outside of IR35) Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients … Contract (outside of IR35) Security Level: Must have live DV- clearance About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the … deployed services with Influx and Grafana. Configure automated alerts to trap problems before they become incidents. Review application logs and respond to changes in system behaviour as they arise. Support and troubleshooting: Second and third-line support, responding directly to business issues and questions. Problem escalation and incident response. Root cause analysis and proactive problem solving. The team More ❯
Employment Type: Permanent
Salary: GBP Annual
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Senior HPC Support Engineer

Cheltenham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Join NScale as a Senior HPC Support Engineer NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI startups and enterprises. Our platform reduces the complexity of AI development, empowering our customers to achieve faster innovation and better outcomes. Our mission is … tomorrow by delivering exceptional infrastructure today. At NScale, we’re builders at heart — driven by ownership, innovation, and urgency. About the Role We're looking for a Senior HPC Support Engineer to join our fast-growing team, focused on enabling and optimising HPC and AI workloads on GPU-accelerated infrastructure. You’ll work directly with customers solving some … and comfort working across a diverse set of technologies including GPUs (NVIDIA and AMD), InfiniBand networking, and orchestration systems like Slurm. What You’ll Be Doing Provide expert-level support for customer HPC and AI workloads running in production. Troubleshoot complex system-level issues across networking, storage, containers, and GPUs. Collaborate with engineering and vendor partners to resolve hardware More ❯
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Application Support Engineer

Gloucester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Sheehan Location: gloucester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here … at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across … the business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first point of contact for platform bugs, client issues and More ❯
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Support Engineer
Gloucestershire
10th Percentile
£25,025
25th Percentile
£26,000
Median
£28,500
75th Percentile
£32,500
90th Percentile
£42,500