Grantham, Lincolnshire, East Midlands, United Kingdom
PayPlan
at PayPlan you will: Lead a team of IVA Support Case Officers, inspiring and developing team members to achieve individual and team results. Manage performance, setting KPIs, and driving continuousimprovement through coaching and mentoring. Create a positive and supportive team culture, empowering individuals to succeed. Act as a key contact and liaison point for partners and … suppliers Implement and embed change management initiatives. Identify areas for improvement and make recommendations for positive change. Uphold Consumer Duty principles in daily operations. Champion continuousimprovement and new ways of working at every opportunity About You: Strong leadership and people management skills. A good understanding of debt solutions and financial regulations. Excellent communication and More ❯
grantham, midlands, united kingdom Hybrid / WFH Options
TALENT INTERNATIONAL UK LTD
and Skills: Act as the primary delivery lead, facilitating all agile ceremonies (stand-ups, sprint planning, retrospectives, reviews). Champion agile principles and best practices, fostering a culture of continuousimprovement within the team. Remove blockers, manage dependencies, and drive delivery momentum across sprints. Collaborate closely with Product Owners, Business Analysts, Developers, Testers, and UX Designers to More ❯
grantham, midlands, united kingdom Hybrid / WFH Options
TALENT INTERNATIONAL UK LTD
delivery lead for a new CRM Scrum team, facilitating all agile ceremonies (stand-ups, sprint planning, retrospectives, reviews). Champion agile principles and best practices, fostering a culture of continuousimprovement within the team. Remove blockers, manage dependencies, and drive delivery momentum across sprints for the new CRM project. Collaborate closely with Product Owners, Business Analysts, Developers More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the … to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remote desktop environments and networking • Confident More ❯