2 of 2 Remote/Hybrid Microsoft 365 Jobs in Greenwich

correct resolver group, keeping knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce … lifecycle/depot, major incident management and consultancy; run monthly service reviews and hold partners to SLA. Resolver-group coordination: Coordinate across Technology business (M365, identity, ServiceNow), our Business IT (transitional infra/EUC) and application/network/3PL vendors under a clear RACI. ServiceNow continuity: Ensure our workflows ...

Office IT Operations & Service Delivery Corporate Workplace Operations: Manage daily IT infrastructure across EMEA offices and showrooms, covering corporate hardware lifecycles (Windows/MacOS), M365 systems, conferencing technology, and automated onboarding/offboarding workflows. 2. Information Security, Governance & Compliance Endpoint Protection: Enforce corporate cybersecurity standards across all endpoints using modern … Identity Lifecycle mechanisms (Entra ID/Azure AD) and device compliance tools (Microsoft Intune/MDM). Threat & Risk Management: Monitor, identify, and remediate environment vulnerabilities. Support penetration testing schedules, deploy Multi-Factor Authentication (MFA), and maintain device encryption policies. Data Protection Compliance: Ensure all localized retail systems ...