1 of 1 Remote/Hybrid Problem Management Jobs in Guernsey

varied, hands-on role that combines operational support, technical troubleshooting, incident resolution and infrastructure improvement. Working alongside colleagues across Infrastructure, Networks, Service Management and other technical teams, you will help ensure services remain stable, secure and aligned to customer needs while contributing to the ongoing evolution of our managed … Collaborate with internal technical teams and third-party suppliers to deliver effective outcomes for customers. Maintain accurate records, documentation and knowledge articles within service management systems. Ensure operational activities are completed in line with governance, change control and agreed processes. Support problem management activities and identify opportunities ...