Senior Director, Technology Operations
- Hiring Organisation
- Jobleads-UK
- Location
- Guildford, England, United Kingdom
media, carrier interconnects), with a telephony lead and specialist team holding the hands‐on work. DevOps and developer experience (run side): CI / CD reliability, environments, deployment, and observability; currently delivered by the outsourced partner, to be shaped and, over time, selectively insourced. Run‐side … partner. Key Responsibilities Service ownership and reliability Be the single accountable owner for the health of the live client service; define and hold SLAs / SLOs and a mature incident, problem, and change‐management practice. Own major‐incident response and the out‐of‐hours / on‐call model ...