3 of 3 Remote/Hybrid Entra ID Jobs in Guildford

networking issues Log, manage, and resolve tickets with accurate documentation Escalate complex issues to 2nd/3rd line support teams Support Microsoft 365, Entra ID, and Intune administration Assist with onsite support visits and project work when required Maintain and update knowledge base documentation … Ensure SLA targets and service quality standards are met Identify and escalate potential security incidents Technical Environment Windows Desktop & Windows Server Microsoft 365 Microsoft Entra ID Microsoft Intune ITSM tools (eg ServiceNow) Basic TCP/IP Networking ITIL processes (Incident, Problem, Change, Request Fulfilment) Hardware support ...

networking issues Log, manage, and resolve tickets with accurate documentation Escalate complex issues to 2nd/3rd line support teams Support Microsoft 365, Entra ID, and Intune administration Assist with onsite support visits and project work when required Maintain and update knowledge base documentation … Ensure SLA targets and service quality standards are met Identify and escalate potential security incidents Technical Environment Windows Desktop & Windows Server Microsoft 365 Microsoft Entra ID Microsoft Intune ITSM tools (e.g. ServiceNow) Basic TCP/IP networking ITIL processes (Incident, Problem, Change, Request Fulfilment) Hardware support ...

experience. * MSP background strongly preferred - you understand the rhythm of project-led delivery across multiple clients. * Deep Microsoft stack: M365, Azure, Entra ID, Intune, Windows Server, AD, Exchange. * Strong virtualisation (Hyper-V/VMware) and networking (VLANs, firewalls, wireless). * Solid grounding in cyber security ...