2 of 2 Remote Onboarding Jobs in Guildford

Are you an experienced SaaS implementation specialist who thrives on delivering smooth system rollouts for customers? We’re looking for a Customer Onboarding Manager to lead customers through the configuration and implementation of our software, ensuring they quickly see real value from our products. This role is ideal for someone with a strong background in SaaS onboarding, system configuration, and … both project manager and trusted advisor, to ensure every customer enjoys a seamless transition and long-term success with PCS. What You’ll Do: Lead the end-to-end onboarding and implementation process, acting as the primary point of contact and project manager for new customers Work with Sales to scope projects pre-contract and set clear onboarding expectations Host … meetings with Home Managers and key stakeholders to agree project objectives Configure systems, manage data migration and ensure solutions are tailored to each customer’s needs Plan and deliver onboarding sessions, ensuring customers are confident using our software Monitor progress at product-specific checkpoints, troubleshoot issues, and keep projects on track Manage additional product rollouts for existing customers. Identify opportunities More ❯

Are you an experienced SaaS implementation specialist who thrives on delivering smooth system rollouts for customers? We’re looking for a Customer Onboarding Manager to lead customers through the configuration and implementation of our software, ensuring they quickly see real value from our products. This role is ideal for someone with a strong background in SaaS onboarding, system configuration, and … both project manager and trusted advisor, to ensure every customer enjoys a seamless transition and long-term success with PCS. What You’ll Do: Lead the end-to-end onboarding and implementation process, acting as the primary point of contact and project manager for new customers Work with Sales to scope projects pre-contract and set clear onboarding expectations Host … meetings with Home Managers and key stakeholders to agree project objectives Configure systems, manage data migration and ensure solutions are tailored to each customer’s needs Plan and deliver onboarding sessions, ensuring customers are confident using our software Monitor progress at product-specific checkpoints, troubleshoot issues, and keep projects on track Manage additional product rollouts for existing customers. Identify opportunities More ❯