4 of 4 Remote/Hybrid Analytical Skills Jobs in Gwent

Collaborate with the wider IT team to identify opportunities for process enhancements and lead initiatives to continuously improve incident and problem management disciplines. Required Skills & Qualifications: Proven experience in a management role within IT service delivery, focusing on incident and problem management. Solid understanding and practical experience with … ITIL framework, specifically in incident, problem, and service management processes. Strong analytical skills with a focus on conducting Root Cause Analysis (RCA) and driving corrective actions. Excellent communication skills, capable of engaging both technical and non-technical stakeholders. Experience in process improvement and an initiative-taking approach ...

seeking a motivated Mid level Business Intelligence Analyst to join the BI and Data team. We’re looking for candidates who have strong communication skills with the ability to translate technical information to non-technical stakeholders and peers. The ideal candidate will have a strong analytical mindset … responsible for delivering insightful Power BI dashboards to the business and stakeholders whilst designing, developing, and maintaining their business intelligence reporting estate. Technical Skills (at a glance) Experience as a BI Analyst or within a similar role Proven strong background in relational databases and data modelling Demonstrable proficiency ...

management experience with a strong background in IT incident and problem management. Solid working knowledge of ITIL, particularly incident, problem, and service management. Strong analytical skills, with proven experience conducting RCA and driving corrective actions. Clear and effective communicator across technical and non-technical stakeholders. Demonstrated experience improving ...

improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors in a high-pressure environment Excellent communication skills, with the ability to translate technical concepts for diverse audiences A naturally analytical approach, able to lead investigations and deliver preventative solutions Strong ...