2nd Line Support Engineer
- Hiring Organisation
- Technical Prospects Ltd
- Location
- Halifax, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
line technical support to customers via phone, email, remote tools, and occasional onsite visits. Diagnose and resolve issues across hardware, software, Microsoft 365, printers, connectivity, and core network services. Install, configure, and support desktops, laptops, mobile devices, operating systems, and business applications. Support user onboarding, account setup … Ideal Previous 2 nd line IT support experience in a technical support, service desk, help desk, or desktop support role. Strong working knowledge of Microsoft Windows, desktop hardware, laptops, printers, and common business applications. Good understanding of Microsoft 365 administration and support. Sound knowledge of networking ...