Southampton, Hampshire, South East, United Kingdom
Sterling Bridge Limited
Role: 1stLine IT Support Engineer Location: Central Southampton Salary: £24,000 - £28,000 MSP Environment | Career Progression | Paid Certifications Are you an ambitious IT Engineer with at least 1 year of IT support experience looking to take your career to the next level? Were working with a growing Managed Service Provider that … delivers top-tier IT support to businesses across various industries. Theyre looking for a customer-focused, technically minded 1stLineEngineer to join their team and develop into a future IT expert . Youll be fully immersed in a supportive environment where you can learn from experienced engineers , to develop your troubleshooting skills, and work … Policy, and basic hardware troubleshooting Benefits Package: Competitive Salary (£24,000 - £28,000) Paid Certifications & Training Microsoft, AWS, Cisco & more Rapid Career Progression clear path to 2nd & 3rd Line roles Exposure to Cutting-Edge Tech cloud, virtualization, cybersecurity & more Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Supportive & Collaborative Team Environment If youre looking for an More ❯
Eastleigh, England, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 1stLine IT Technician Location: Eastleigh Salary: £25,000 - £27,500 Hybrid Working Available We are working with a leading Digital Marketing Company based in Eastleigh , known for its innovative approach and cutting-edge technology. They are now looking for a 1stLine IT Technician to join their growing team and provide exceptional More ❯
You will be expected to demonstrate excellent customer service skills, to a customer base consisting of small to large businesses. The ideal candidate will be confident in communicating via multiple methods, such as: phone calls, emailing, ticket updates and in More ❯
Social network you want to login/join with: We are looking for a personable and confident 1stLineEngineer to join our 24x7 Technical Support Team, based in Alton, Hampshire. Within this role, you will provide our clients with the highest level of customer service, whilst providing technical support for our portfolio of network … you to develop a career in Cyber Security with a structured 2-year course, to support your success in the team and the role. As the 1 st Line Support Engineer, you will: Respond to technical problems logged by customers via both telephone and e-mail. Resolve technical problems and cases related to security products or … office hours (Mon – Fri 9:00 to 17:30). QUALIFICATIONS AND EXPERIENCE | About you The ideal 1 st Line Support Engineer will have: Previous 1stLineEngineer experience (1 year+) Networking related certification (CCNA, CompTIA, N+, etc.) or IT/Cyber Security related degree. Strong customer service skills and excellent More ❯
What do you want to search? Keyword Apprenticeship Type Location 1stLine Helpdesk Engineer Apprentice Apply From: 07/02/2025 Learning Provider Delivered by BASINGSTOKE ITEC LIMITED Employer WP CONNECT LTD Vacancy Description Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket. Delight our … Processes. Review regularly scheduled/automated actions as indicated by our Processes. Assist the projects team with project delivery when opportunities arise. Escalate tickets that require Senior Helpdesk Engineer support. Communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue. Submit Timesheets & Expense … constructive suggestions for change. Contribute to the process of innovative change effectively. Undertake other duties as required by the Front Line Team Leader. Key Details Vacancy Title 1stLine Helpdesk Engineer Apprentice Employer Description At Workplace Connect, we started with one simple belief: IT should make your life easier, not harder. After watching More ❯