Senior Network Engineer - MSP
- Hiring Organisation
- Eriban Business Services Ltd
- Location
- Southampton, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £55,000
training to junior engineers to improve overall team capability. Client Site Visits: Attend customer locations for physical installations, complex troubleshooting, or emergency break-fix scenarios. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level … Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Bringing forward key issues / changes / topics to monthly team meetings. Create and maintain quality documentation on standard problem resolutions, fixes and updating of the technical knowledge ...