2 of 2 Remote Cloud Operations Jobs in Hampshire

And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Cloud Operations Engineer works as an operational resource for a specific software application or suite of applications and accompanying infrastructure. This includes implementation of new systems as well as …/Software Engineering (or similar). 4+ years of experience working within application or software support and/or installation. 2+ years of experience working within public or private cloud environments. 2+ years of experience working in a Windows based environment including both production and personal systems. 3+ years of experience working with NICE WFM products. 3+ years communicating … and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity More ❯

Our NICE Investigate solution has recently become a significant player in the modernisation of the UK and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to … cloud services. The primary focus will be providing expert insight and analysis of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make … operate safely at high speed/wide scale. Work effectively with staff in all areas of the business, escalating when appropriate to management and/or R&D and Cloud Operations. Proactively pull cases from the queue based upon your skills and abilities, and work cases that are increasingly challenging to develop and sharpen your skills. Have you got More ❯