4 of 4 Remote Customer-Centricity Jobs in Hampshire

and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People More ❯

culture of leadership development. We’re looking for someone who: Has a strong commercial background and proven track record of owning and growing a P&L Is customer centric with experience in shaping strategy around customer and market demands Brings leadership experience across multiple functions within software, SaaS, or payments Is both a More ❯

of competency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other systems. Experience of SAP would be beneficial. A positive attitude, team player mentality, and a customer-centric approach. Knowledge/experience of the IT/tech and/or the public/defence sector would be advantageous. Benefits: 25 days holiday, rising to More ❯

Deadline: 29th August 2025 About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with … or a related field (or equivalent experience). Digital marketing qualifications or certifications (e.g., Google Ads, Analytics) advantageous. Fluent in English Why Join Us? Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration More ❯