Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are … looking for a Second Line ITSupportEngineer with experience within a Managed Service Provider, NOC or similar external IT Support. We are DISConsulting IT is a young and vibrant IT Managed Service Provider dedicated to serving small and medium-sized enterprises, charities, and … to excellence, we specialize in building, monitoring, and managing a diverse range of networks across the UK. Our goal is to deliver top-notch IT and Telecom services that empower our clients to thrive in today's digital landscape. Join us at DISConsulting IT and embark on an More ❯
Farnborough, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
ITSupportEngineer | Microsoft Gold Partner Location: Farnborough area (Onsite with occasional hybrid working) Salary: Up to £27,000, dependent on experience Hours: 37.5 hours per week (8.00am–5.00pm, Monday to Friday) About the Organisation: An established, UK-wide group of technology and communications specialists is seeking … an experienced ITSupportEngineer to join their managed services team on a permanent basis. The group provides comprehensive ITSupport, Cloud, Cyber Security, Professional Services, Communications and Infrastructure services to a diverse client base, with a growing presence in the education sector. This particular … role will be primarily based at an independent college in the Farnborough area, delivering first-class onsite ITsupport to staff and pupils, while collaborating closely with a wider education-focused IT services team. About the Role: This position is ideal for a customer-focused, technically capable More ❯
Farnborough, midlands, united kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
ITSupportEngineer | Microsoft Gold Partner Location: Farnborough area (Onsite with occasional hybrid working) Salary: Up to £27,000, dependent on experience Hours: 37.5 hours per week (8.00am–5.00pm, Monday to Friday) About the Organisation: An established, UK-wide group of technology and communications specialists is seeking … an experienced ITSupportEngineer to join their managed services team on a permanent basis. The group provides comprehensive ITSupport, Cloud, Cyber Security, Professional Services, Communications and Infrastructure services to a diverse client base, with a growing presence in the education sector. This particular … role will be primarily based at an independent college in the Farnborough area, delivering first-class onsite ITsupport to staff and pupils, while collaborating closely with a wider education-focused IT services team. About the Role: This position is ideal for a customer-focused, technically capable More ❯
ITSupportEngineer | Microsoft Gold Partner Location: Farnborough area (Onsite with occasional hybrid working) Salary: Up to £27,000, dependent on experience Hours: 37.5 hours per week (8.00am–5.00pm, Monday to Friday) About the Organisation: An established, UK-wide group of technology and communications specialists is seeking … an experienced ITSupportEngineer to join their managed services team on a permanent basis. The group provides comprehensive ITSupport, Cloud, Cyber Security, Professional Services, Communications and Infrastructure services to a diverse client base, with a growing presence in the education sector. This particular … role will be primarily based at an independent college in the Farnborough area, delivering first-class onsite ITsupport to staff and pupils, while collaborating closely with a wider education-focused IT services team. About the Role: This position is ideal for a customer-focused, technically capable More ❯
Waterlooville, Hampshire, United Kingdom Hybrid / WFH Options
Wild Recruitment
We're looking for an experienced 2nd Line ITSupportEngineer to join our clients dynamic team based in Waterlooville and provide top-tier technical assistance to their clients. Key Responsibilities of an ITSupportEngineer: Resolve escalated technical issues from the 1st Line … Support team across hardware, software, and networks. Perform system troubleshooting, maintenance, and upgrades. Provide exceptional customer service and ensure minimal downtime. Collaborate on IT projects, offering expertise in system design and implementation. Requirements: Proven experience in 2nd Line ITsupport or similar role. Strong knowledge of … Windows operating systems, networking, and hardware/software troubleshooting. Excellent problem-solving and communication skills. What they offer to their ITSupportEngineer: Pension Scheme Private Health care Growth Opportunities Generous Holiday Allowance Special Leave for birthdays and Christmas On-site Parking Casual Fridays HYBRID WORKING!! Take More ❯
ITSupportEngineer Up to £38,000 Hampshire: Commutable from Portsmouth, Fareham, Southampton We are looking for an experienced 2nd/3rd Line SupportEngineer or Project Engineer to join a thriving MSP in a time of growth. They offer a genuinely fun and … friendly working environment, with opportunities for progression. You are not just a number within this company. In this position you will provide Project focused ITSupport to my clients’ growing customer base. My client would be looking for an 2nd Line Support Technician or Project Engineer who is or has previously worked within an IT outsourcing environment. You will have a strong level of experience within the majority of the following areas: Experience of Project based work, liaising with external customers and vendors Windows Server 2008 - 2022 Active Directory, Exchange Networking O365 and Azure More ❯
ITSupportEngineer Up to £38,000 Hampshire: Commutable from Portsmouth, Fareham, Southampton We are looking for an experienced 2nd/3rd Line SupportEngineer or Project Engineer to join a thriving MSP in a time of growth. They offer a genuinely fun and … friendly working environment, with opportunities for progression. You are not just a number within this company. In this position you will provide Project focused ITSupport to my clients’ growing customer base. My client would be looking for an 2nd Line Support Technician or Project Engineer who is or has previously worked within an IT outsourcing environment. You will have a strong level of experience within the majority of the following areas: Experience of Project based work, liaising with external customers and vendors Windows Server 2008 - 2022 Active Directory, Exchange Networking O365 and Azure More ❯
providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. An excellent opportunity has opened within our IT department for a ITSupportEngineer to join us and be based out of our operation in Southampton Reporting to the … UK IT Service Delivery Team Manager, our ideal candidate will support in running the 24/7 Office Automation support of DP World UK Terminals. They will assist DP World UK employees with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software within … and guidelines. Location: Southampton Working Hours: Monday – Friday (Shift Pattern + additional on call shifts) How will you contribute: Provide high level service desk support using ITIL foundations. Ensure timely resolution of calls within agreed SLAs. Record detailed information for call closures to aid future cases. Install software on More ❯
providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. An excellent opportunity has opened within our IT department for a ITSupportEngineer to join us and be based out of our operation in Southampton Reporting to the … UK IT Service Delivery Team Manager, our ideal candidate will support in running the 24/7 Office Automation support of DP World UK Terminals. They will assist DP World UK employees with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software within … and guidelines. Location: Southampton Working Hours: Monday – Friday (Shift Pattern + additional on call shifts) How will you contribute: Provide high level service desk support using ITIL foundations. Ensure timely resolution of calls within agreed SLAs. Record detailed information for call closures to aid future cases. Install software on More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
The Workshop
We are seeking an experienced and dynamic Second Line ITEngineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying … security configurations. You will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues … from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external vendors when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary More ❯
a range of cybersecurity products and ensuring the stability of both customer-facing services and internal systems. Service activities will be tracked through our IT Service Management system (Ivanti) to monitor performance against SLAs and KPIs. Key Responsibilities Implement a variety of cybersecurity tools for clients, such as: Sentinel … training Monitor cybersecurity systems and infrastructure to identify issues and respond accordingly (note: critical alerts are handled by the Security Operations Centre). Address support requests from clients, resolving any issues related to live services efficiently. Recognize and address potential risks or service problems before they impact operations, collaborating … courteous manner in all communications via phone, email, and messaging platforms. Adhere to established processes for service deployment, revising documentation when necessary to ensure it remains clear and accurate. Assist in creating and transitioning new services to operational use, including full documentation and handover to the SOC. Escalate any More ❯
Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Previous experience resolving problems while sitting with the user. Diagnostic & support capabilities using standard Windows-based applications & tools … Win10, A.D, & SCCM). Experience with Apple OSX, iOS, and Mac is desirable but not essential. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. As part of a broader, highly committed support team, you will work directly onsite to … provide dedicated deskside and print support services. You will be fully supported by your Service Delivery Manager, Team Leader, and colleagues. You will be assigned various tickets throughout the day, addressing each with empathy, pragmatism, and a strong sense of customer service-aiming to resolve issues and leave users More ❯