Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are … looking for a Second Line ITSupportEngineer with experience within a Managed Service Provider, NOC or similar external IT Support. We are DISConsulting IT is a young and vibrant IT Managed Service Provider dedicated to serving small and medium-sized enterprises, charities, and … to excellence, we specialize in building, monitoring, and managing a diverse range of networks across the UK. Our goal is to deliver top-notch IT and Telecom services that empower our clients to thrive in today's digital landscape. Join us at DISConsulting IT and embark on an More ❯
Farnborough, midlands, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
ITSupportEngineer | Microsoft Gold Partner Location: Farnborough area (Onsite with occasional hybrid working) Salary: Up to £27,000, dependent on experience Hours: 37.5 hours per week (8.00am–5.00pm, Monday to Friday) About the Organisation: An established, UK-wide group of technology and communications specialists is seeking … an experienced ITSupportEngineer to join their managed services team on a permanent basis. The group provides comprehensive ITSupport, Cloud, Cyber Security, Professional Services, Communications and Infrastructure services to a diverse client base, with a growing presence in the education sector. This particular … role will be primarily based at an independent college in the Farnborough area, delivering first-class onsite ITsupport to staff and pupils, while collaborating closely with a wider education-focused IT services team. About the Role: This position is ideal for a customer-focused, technically capable More ❯
Farnborough, south east england, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
ITSupportEngineer | Microsoft Gold Partner Location: Farnborough area (Onsite with occasional hybrid working) Salary: Up to £27,000, dependent on experience Hours: 37.5 hours per week (8.00am–5.00pm, Monday to Friday) About the Organisation: An established, UK-wide group of technology and communications specialists is seeking … an experienced ITSupportEngineer to join their managed services team on a permanent basis. The group provides comprehensive ITSupport, Cloud, Cyber Security, Professional Services, Communications and Infrastructure services to a diverse client base, with a growing presence in the education sector. This particular … role will be primarily based at an independent college in the Farnborough area, delivering first-class onsite ITsupport to staff and pupils, while collaborating closely with a wider education-focused IT services team. About the Role: This position is ideal for a customer-focused, technically capable More ❯
ITSupportEngineer | Microsoft Gold Partner Location: Farnborough area (Onsite with occasional hybrid working) Salary: Up to £27,000, dependent on experience Hours: 37.5 hours per week (8.00am–5.00pm, Monday to Friday) About the Organisation: An established, UK-wide group of technology and communications specialists is seeking … an experienced ITSupportEngineer to join their managed services team on a permanent basis. The group provides comprehensive ITSupport, Cloud, Cyber Security, Professional Services, Communications and Infrastructure services to a diverse client base, with a growing presence in the education sector. This particular … role will be primarily based at an independent college in the Farnborough area, delivering first-class onsite ITsupport to staff and pupils, while collaborating closely with a wider education-focused IT services team. About the Role: This position is ideal for a customer-focused, technically capable More ❯
Waterlooville, Hampshire, United Kingdom Hybrid / WFH Options
Wild Recruitment
We're looking for an experienced 2nd Line ITSupportEngineer to join our clients dynamic team based in Waterlooville and provide top-tier technical assistance to their clients. Key Responsibilities of an ITSupportEngineer: Resolve escalated technical issues from the 1st Line … Support team across hardware, software, and networks. Perform system troubleshooting, maintenance, and upgrades. Provide exceptional customer service and ensure minimal downtime. Collaborate on IT projects, offering expertise in system design and implementation. Requirements: Proven experience in 2nd Line ITsupport or similar role. Strong knowledge of … Windows operating systems, networking, and hardware/software troubleshooting. Excellent problem-solving and communication skills. What they offer to their ITSupportEngineer: Pension Scheme Private Health care Growth Opportunities Generous Holiday Allowance Special Leave for birthdays and Christmas On-site Parking Casual Fridays HYBRID WORKING!! Take More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
The Workshop
We are seeking an experienced and dynamic Second Line ITEngineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying … security configurations. You will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues … from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external vendors when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary More ❯