or equivalent. Desirable Familiarity with TCP/IP, DNS, DHCP, VLANs, and firewall rules affecting SIP communications. Advanced certifications like CCNP, Microsoft Certified: Azure Solutions Architect, or AWS equivalent. ITILFoundation certification THE ROLE Key Responsibilities Advanced Technical Support Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITILFoundation certification. Strong diagnostic and problem-solving skills, including experience with root cause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
LAN, WAN, WLAN, VPN, firewalls, and intrusion prevention systems Maintain and support Cisco, HP, and Check Point hardware/software Respond to service requests and incidents in line with ITIL processes Monitor and enhance network security controls including web security gateways, NAC, endpoint security, and perimeter defense Contribute to internal reviews, security audits, vulnerability assessments, and penetration testing Support … Secure Access, Cisco ISE, Microsoft Defender XDR, Sentinel, and SentinelOne Comfortable with vulnerability management frameworks and tools Familiarity with network monitoring and performance management Previous experience working within an ITIL-based support framework Hands-on experience with Check Point, Cisco, or Palo Alto firewalls Desirable: Certifications such as CCNA, CCNP, CISSP, or equivalent Experience with Citrix load balancing and … Microsoft Azure networking Knowledge of WAF technologies ITILFoundation certification More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped) 25 days' holiday + bank More ❯