Technical Support Team Leader
new milton, south east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Appello UK
                                
                                    Technical Support Team Leader Empower Teams. Elevate Support. Lead with Impact. We're on the hunt for a dynamic Technical Support Team Leader to drive service quality, streamline support operations, and champion a customer-first mindset. In this pivotal role, you'll shape and enforce service standards, collaborate across teams, and lead continuous improvement … a d egree in Computer Science, IT, or a related field , and may also have advanced certifications such as ISTQB Test Manager or training in Agile methodologies. As a leader, you're decisive, proactive, and highly detail-oriented . You thrive under pressure, adapt quickly to change, and foster a collaborative, team-first culture. You're not just a … mentor who inspires others, embraces feedback , and is committed to continuous learning and improvement. THE ROLE We're looking for a proactive and experienced Technical Support Team Leader to oversee our support operations and drive service excellence. This role is key to ensuring incidents and problems are resolved efficiently, service levels are consistently met, and our support More ❯
                                
                                Posted: