2 of 2 Active Directory Jobs in Harrogate

and resolve incidents via the IT Service Management platform Configure, deploy, and maintain laptops, desktops, and corporate devices Support Microsoft 365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD) Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP … IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line IT Support/Helpdesk role Strong knowledge of Windows 10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic networking knowledge (DHCP, DNS, VPNs) Ability to support Apple More ❯

Previous experience in a 1st/2nd line IT support role would be advantageous Strong knowledge of Windows 10/11, Microsoft 365, and basic networking Familiarity with Active Directory, Exchange, and remote support tools Excellent communication and problem-solving skills Ability to work independently and as part of a team If you are interested in More ❯