IT Service Analyst
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Fruition Group
Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to Leeds and Burnley Salary: Up to £30,000 + training & development Why Apply? Looking for a fast-paced, hands-on IT support role where no two days are the same? This permanent opportunity … a key role across the Yorkshire/Lancashire area. Ideal for someone proactive, reliable, and ready to take ownership of their work. IT Service Analyst Responsibilities Provide second-line IT support across multiple UK sites (Harrogate, Leeds, Burnley) Build, configure, and troubleshoot laptops and desktops Deliver desk-side support and … resolve complex issues Maintain documentation and support logs in line with ITIL standards Travel between sites as needed to support onsite users IT Service Analyst Requirements Proven second-line support experience within a multi-site environment Strong knowledge of Microsoft products (including Active Directory and Microsoft 365) Excellent troubleshooting and More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
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