Technical Support Analyst
Harrogate, North Yorkshire, Yorkshire, United Kingdom
The Bridge (IT Recruitment) Limited
expand your technical knowledge in these areas is a must. Range of technologies including (but not limited to): • Broadband technologies - ADSL/FTTC/FTTP/SOGEA • LAN Networking – Cisco/Meraki • Firewalls – Cisco/Fortinet/Meraki • WAN Networking – Cisco/Huawei/OneAccess • SD-Wan – Meraki/Fortinet • WLAN Networking – Meraki/Aruba • Cellular Networking … Digi/Teltonika • Routing/BGP/MPLS • VoIP SIP Telephony solutions – Broadworks • VoIP SIP Telephony handsets/clients - Polycom/Cisco/Cisco WebEx/Teams • VPN/Authentication 2FA solutions – Safenet/MobilePass/Fortinet Authenticator • Device/Environmental monitoring platforms • Data Centre environments Adhering to contractual SLAs, you will work as part of a large … as it progresses and contact the Customer to ensure they are happy for the call to be closed once it has been resolved. TECHNICAL CERTIFICATIONS (DESIRABLE BUT NOT ESSENTIAL) • Cisco CCNA • SIP School SSCA • ITIL Foundation (awareness essential) HOURS OF WORK Due to the nature of this role, you will be required to work a rolling continental shift pattern More ❯
Employment Type: Permanent
Salary: £26,000
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