Technical Support Lead
- Hiring Organisation
- Redcentric
- Location
- Harrogate, North Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent, Work From Home
opportunity to develop and progress their technical career alongside providing a high level of support to our customers. Efficiency initiatives and continual service improvement are all key to providing this. The successful candidate will act a Shift Leader for a team of up to 13 engineers during standard … ensuring they strive towards customer satisfaction and speedy fault resolution Develop a good technical understanding of the business product set, contributing towards the continual improvement of new and existing products. Offer technical leadership, define and document best practice to other support tiers by providing informal assistance & formal training ...