2 of 2 Remote Continuous Improvement Jobs in Harrogate

industry who's eager to develop within a professional and fast-paced environment. You'll play a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes. Key Responsibilities: Handle customer incident escalations and provide timely updates Monitor VIP and sensitive tickets to prevent SLA breaches Document incident reports and More ❯

at least 4 days per week. Travel maybe required to the Peterborough and London offices when needed. Responsibilities Lead and mentor the client service team. Drive a culture of continuous improvement and efficient ways of working so that the team can support the Investment Management team and external IFA's as the Client base grows and they … day-to-day tasks in Client Services to ensure the team are adhering to the regulatory requirements including our CASS obligations. Be responsible for process change and process improvement, working with the Client Service Manager to review processes between the teams so that they are fit for purpose and deliver the most efficient service for the Client. Ensure More ❯