2 of 2 Microsoft Jobs in Harrogate

within a role on our Service Desk team: Experience of working in a customer service environment. Knowledge of the ITIL framework. Good experience with Microsoft Office applications (Word, Excel, PowerPoint) Efficient and accurate keyboard skills. Possible Progression Paths Technical Support Analyst (1 st Line) Service Desk Team Leader. Incident ...

performance reports. The successful candidate will be highly organised, detail focused and comfortable working in a fast paced environment, with strong analytical, communication and Microsoft Office skills, supporting efficient project delivery and positive stakeholder relationships. Key Responsibilities: Acting as the main point of contact for customers, handling incoming calls … procedures Acting as a key point of coordination between suppliers, customers and colleagues to maintain positive and professional working relationships Skills & Experience: Strong Microsoft Excel skills, with proficiency across the wider Microsoft Office suite Highly organised with excellent time management and prioritisation ability Strong analytical skills with ...