1 of 1 Social Skills Jobs in Hartlepool

long-term actions of the team. Knowledge and understanding of all relevant industry standards. Knowledge and understanding of best practices for service management. Strong communication skills, including the ability to be influential and persuasive with stakeholders. An ability to market and promote the service desk and to advocate … management experience in a complex organisational structure. Strong Stakeholder Management Resource Management Possess excellent customer service skills and an ability to innovate Excellent communication and business writing Working knowledge and experience of the ISO 20000 Service Management Standard Ability to lead from the front and mentor both direct reports ...