2 of 2 Inclusion and Diversity Jobs in Hatfield

role involves implementing the latest technology to meet customer needs. You will execute workstreams in delivering customer service for multiple accounts, proactively managing customer needs to ensure high satisfaction and exceeding expectations. We configure, test, troubleshoot, and monitor customer networks to ensure resilience and availability. What you'll be doing Configuring, implementing, testing, and troubleshooting IT infrastructure Translating customer requirements … into configurations, diagrams, and instructions Providing technical escalation within the team for complex issues Leading knowledge-sharing opportunities Working effectively with customers and other BT teams during production and delivery What we would like to see on your CV A current or expired Cisco CCNP certification Experience in delivering project work packages Producing documentation for in-life support Device configuration … testing, and troubleshooting experience Willingness to undergo Government Security Clearance to SC level, requiring residence in the UK for at least 5 years At BT, we connect, educate, and empower millions daily. We offer an attractive salary, competitive benefits, and a culture of collaboration and inclusivity. Benefits include: 10% bonus BT Pension scheme with contributions 25 days annual leave plus More ❯

work on a shift pattern (days/nights). Locations: Sheffield or Hatfield Why this job matters This role exists to provide specialist technical support on complex network security and cyber security deployments for UK contracts. Building effective working relationships and trust through communication and meeting deadlines is key. Liaising with customer representatives or vendors and directing support staff will … also be part of the role. Supporting new products and services is crucial to stay industry and customer requirements and maintain BT's market position. As a Cyber Security Professional, you will support this area, working confidently and proactively to promote successful outcomes. What you'll be doing Be a cyber incident decision maker, ensuring mitigation controls and incident response … are appropriate. Provide security advice and remediation to BT Lines of Business and external customers. Complete and own integration testing on new products and services, producing relevant documentation. Support team leader and line manager positively. Safeguard sensitive customer information to maintain trust. Additional responsibilities include troubleshooting, change management, and stakeholder management. What we would like to see on your CV More ❯