a key role in ensuring the smooth operation, integration, and evolution of our billing and customer platforms - particularly HiAffinity - as well as shaping how we manage data, automation, and system upgrades. About Us Affinity Water is the UKs largest water-only supplier, providing sustainable, high-quality water to 3.85million customers across the Southeast of England. We are on a … better use of water and safeguard the local environment now and in the future. What you'll be doing: Act as the go-to expert for our HiAffinity billing system and CRM, advising on best practices, enhancements, and system risks. Lead on the design, implementation, testing, and ongoing improvement of key operational systems. Collaborate closely with Technology, Transformation … and monitor overnight batch processes and key operational reports using tools like Talend, Skybot, SOA, and Progress. Take ownership of environment refreshes, code deployments, and configuration changes across multiple system instances. Contribute to technical documentation, training, and change advisory board (CAB) processes. What we're looking for: Technical Expertise: Strong experience with HiAffinity and understanding of billing processes in More ❯
Select how often (in days) to receive an alert: Business Technology Consultant Location: UK - Hatfield Job-ID: 213412 Contract type: Fixed Term Contract Business Unit: Information Technology Life on the team We are now looking for a Business Technology Consultant on a 12 month Fixed Term Contract to join our growing Technology Strategy and Innovation team. As a … workshops, hackathons, and other collaborative sessions to encourage creative solutions to business problems. Foster a culture that encourages calculated risk-taking, collaboration, continuous learning, and adaptability. Lead change management efforts to ensure new technologies and processes are embraced by the organisation. Innovation Center: Establish physical or virtual prototyping labs providing access to cutting-edge tools and resources for … business requirements to quantify returns and manage risks; recommend the best-fit solutions. What you'll need Broad IT and Business Acumen Bachelor's degree in Computer Science, InformationSystems, Business, or a related field (or equivalent experience) Strategic Thinking & Analytical Skills Highly motivated, organized 3 years experience in similar roles. Proven ability to drive cross-functional projects. More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside … invoicing. A key part of the role is to manage and develop stakeholder relationships (both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience … Group Technology Sourcing. Resolves customer and internal escalations in a timely manner to avoid disruption and minimise business impact Participates in customer steering committees and drives improvements Analyses management reports to allocate work and report on trends Demonstrates cost-conscious action in all relevant areas such as personnel costs, travel costs and training costs. People ManagementMore ❯