2 of 2 Root Cause Analysis Jobs in Hatfield

successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates, ensuring SLAs ...

Dynatrace, Splunk, Grafana and Cribl. Develop dashboards, alerting frameworks and automated operational workflows. Integrate observability tooling with ITSM, Event Management and AIOps platforms. Support root cause analysis, performance optimisation and proactive monitoring initiatives. Act as a trusted advisor to technical and non-technical stakeholders throughout project delivery. ...