IT Help Desk Support - 1st Line - 19169
- Hiring Organisation
- Manpower
- Location
- Havant, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £29,250 per annum
ticketing systems. Log, categorise, prioritise, and manage support tickets in accordance with Service Level Agreements (SLAs). Troubleshoot and resolve first-line technical issues using the company's incident management application Escalate calls to the Desktop Team and/or Infrastructure Team when needed Complete company … annum , depending on experience, location, technical capability, and certifications. This specification is suitable for a junior to intermediate First Line Support professional supporting users across Microsoft 365, desktop, laptop, mobile, and network environments. If you receive suspicious outreach claiming to be from us, please contact ...