2 of 2 JIRA Jobs in Haywards Heath

knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management More ❯

for complex technical issues, providing expert-level troubleshooting and resolution for Linux-based systems. Lead the deployment of new technologies and next-generation compute platforms into production using structured Jira project workflows, ensuring readiness for operational handover. Scout, evaluate, and pilot emerging technologies. Drive Proof-of-Concept (PoC) initiatives for emerging technologies, overseeing evaluation, testing, and integration into production … Participate in Change Control Review Boards (CCRB) and drive continual service improvement initiatives. Provide 24x7 on-call support on a rotational basis for critical incidents and scheduled maintenance. Utilize Jira Service Management and other ITSM tools to manage escalations, track issues, and document changes. Support in-house applications and ensure alignment with infrastructure policies. Balance support responsibilities with project More ❯