Local IT Support Specialist - UK & Ireland
- Location
- Hemel Hempstead, England, United Kingdom
Global IT teams where escalation is required. Support end-user computing environments, including laptops, mobile devices and standard corporate applications such as Windows 11, Microsoft 365, and Microsoft Authenticator. Manage, prioritise, and maintain accurate records of incidents and service requests using ServiceNow. Support employee onboarding … infrastructure, including meeting-room technology, printers, and network connectivity, working with Global IT teams where appropriate. Support collaboration and video-conferencing technologies, including Microsoft Teams, Zoom and Logitech meeting-room solutions. Contribute to the management of the IT asset lifecycle, including hardware deployment, refresh activities, inventory tracking, and appropriate ...