2nd Line Support Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Hereford, Herefordshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £175 - £190 per day
Provide 2nd line technical support across infrastructure and cloud environments Troubleshoot and resolve escalated incidents and service requests Support and administer Microsoft Azure environments Work across user, device, and access management within cloud platforms Collaborate with 1st and 3rd line teams to ensure timely issue resolution You’ll work … client base. What we’re looking for Proven experience in a 2nd Line Support role within an MSP environment Strong hands-on experience with Microsoft Azure Solid understanding of Microsoft 365 and cloud technologies Experience managing and resolving tickets in a service desk environment Strong troubleshooting ...