Quality and Assurance Officer
- Hiring Organisation
- St Albans City & District Council
- Location
- Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £45,000
compliance with the Social Housing (Regulation) Act 2023, the Consumer Standards and the Housing Ombudsmans Complaints Handling Code, using insight and analysis to support data-led service improvements and a flexible, responsive service for tenants. In this role you will take responsibility for the operation and quality assurance … analytical skills. Youll be confident using Microsoft Office (including strong Excel and reporting skills) and other digital tools to manage, analyse and present data clearly. You will have excellent written and verbal communication skills, with the ability to produce clear reports, recommendations and action plans for a range ...