9 of 9 Remote/Hybrid Microsoft 365 Jobs in Hertfordshire

with strong 2nd line support capability to join a Managed Service Provider (MSP) environment. The role involves supporting multiple client organisations across Windows and Microsoft-based platforms, acting as a key escalation point for technical incidents, and taking ownership of issues through to resolution. You will work … contributing to continual service improvement across a diverse customer base. Key Responsibilities Provide technical support to end users across Windows 10/11 and Microsoft-based systems Act as a key escalation point for complex incidents from 1st line, taking ownership through to resolution Troubleshoot and resolve issues relating ...

welcomed, and your impact is visible. Youll have the opportunity to work across a wide range of customers and projects, using the latest Microsoft technologies and best practices. We actively support continuous learning and professional development, ensuring you stay at the forefront of industry trends while building a rewarding … strong negotiation and stakeholder management skills A clear understanding of how technology solutions drive real business value Drive modern workplace transformation by leading complex M365 and SharePoint migrations. Apply today and join Computacenters Consultancy Practice ...

ticketing systems Log, categorise, and manage support tickets to resolution or escalation Assist with Windows 11 troubleshooting, configuration, and general desktop support Support Microsoft 365 applications, including account management and basic administration Build, configure, and deploy laptops and other end-user devices Perform basic server checks … work as part of a team in a hybrid environment Desirable Skills (Not Essential) Basic understanding of computer hardware and operating systems Familiarity with Microsoft 365 and Windows operating systems. Previous customer service experience Knowledge of ticketing systems or ITIL concepts Full UK Driving Licence (required ...

Promote cyber security awareness and training, working closely with the Senior Security & Cloud Analyst to resolve security incidents Administer Azure AD/Active Directory, Microsoft Exchange and SharePoint, and create application packages via Intune Create and maintain IT documentation, processes, and procedures, ensuring adherence to IT policies Deliver … years' experience in an IT support role Microsoft (or similar) certifications are desirable Strong technical knowledge of Microsoft technologies, including Office 365, Windows 11, Intune, MS Defender, Exchange, SharePoint, and Active Directory/Azure AD Knowledge of the UK banking or financial services environment Experience supporting ...

networking principles. Experience with Windows Server administration, including GPO, Active Directory, File Servers, and other server roles. Proficiency in Microsoft Office 365 and email services including Exchange, Exchange Online, Mimecast, and Gmail. Familiarity with Microsoft Azure administration, SharePoint Online, Teams configuration, and Jamf. Experience with Intune ...

Configure and deploy new devices, including laptops, mobile devices, and tablets Drive cyber security awareness and training initiatives across the organisation Administer Azure AD, Microsoft Exchange, and SharePoint environments Create and distribute application packages via InTune Mentor junior team members and contribute to knowledge sharing Provide executive-level support … meetings and senior leadership What We're Looking For 3-5 years' proven experience in an IT support role Strong technical knowledge of Office 365, Windows 11, Microsoft InTune, Active Directory/Azure AD Experience with MS Defender, SharePoint, Exchange, and mobile technologies (iOS & Android) Microsoft ...

reliance on marketing or SDRs Experience selling recurring IT services into SMB/SME customers ( users) Knowledge of services such as managed IT support, Microsoft 365, security, backup, voice, and connectivity Commercially astute with a focus on gross profit and long-term customer value Consistent performance history ...

Role responsibilities Handling incoming support tickets, telephone, and email queries. Providing remote technical support to clients. Troubleshooting user issues across Windows operating systems, Office 365, and networking environments. Escalating complex issues to the 2nd Line team when required. Assisting with system maintenance, monitoring, and documentation. Candidates will have … Previous experience in a 1st Line or Service Desk role, within a commercial setting Proficient with Windows 10/11 and Microsoft Office 365. Working knowledge of Intune, Jamf, SharePoint, Teams setup and Azure admin. Familiar with hosted telephony systems and Windows Server, including GPO, AD, File Servers ...

responsibilities Act as the top-tier escalation point for complex incidents Lead the rollout + optimisation of NinjaOne RMM (automation, alerting, remediation scripting) Own M365, Intune, Conditional Access, hybrid Exchange, and Azure AD/Entra Mentor engineers in diagnostic methodology Work closely with technical leadershipno non-technical managers blocking decisions … Role requirements: Must have 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Confident communicator at all levels Full Microsoft Certificates desirable NinjaOne/Datto RMM config Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek) Solid PowerShell skills The role is offered with ...