5 of 5 Remote/Hybrid Microsoft 365 Jobs in Hertfordshire

ownership of support requests and helping deliver projects for our clients. You will work directly with users and take responsibility for troubleshooting problems, supporting Microsoft 365 environments, and ensuring client systems continue running smoothly. Alongside support work, you will also have opportunities to work on projects such … Microsoft Intune deployments. Security improvements including MFA and Conditional Access. Device lifecycle management and onboarding/offboarding processes. Office and SME network upgrades. As part of a small team, you will gain exposure to a wide range of technologies and have opportunities to develop your skills in Microsoft ...

networking principles. Experience with Windows Server administration, including GPO, Active Directory, File Servers, and other server roles. Proficiency in Microsoft Office 365 and email services including Exchange, Exchange Online, Mimecast, and Gmail. Familiarity with Microsoft Azure administration, SharePoint Online, Teams configuration, and Jamf. Experience with Intune ...

infrastructure services (servers, networks, hosting, storage, databases, AD, data centres). Experience in multi-vendor or outsourced delivery environments. Proficiency supporting enterprise applications including Microsoft 365. Excellent stakeholder management and communication skills. Strong ITIL and SIAM expertise. Experience across incident, problem, and change management. Comfort with budget oversight ...

identify process improvements Governance & Documentation Maintain technical documentation, runbooks, and knowledge bases Ensure compliance with internal, regulatory, and security standards Continuously develop knowledge in Microsoft 365 and cyber security provisioning About You Proven experience in provisioning within IT, telecoms, or cyber security environments Background in technical support ...

responsibilities Act as the top-tier escalation point for complex incidents Lead the rollout + optimisation of NinjaOne RMM (automation, alerting, remediation scripting) Own M365, Intune, Conditional Access, hybrid Exchange, and Azure AD/Entra Mentor engineers in diagnostic methodology Work closely with technical leadershipno non-technical managers blocking decisions … Role requirements: Must have 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Confident communicator at all levels Full Microsoft Certificates desirable NinjaOne/Datto RMM config Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek) Solid PowerShell skills The role is offered with ...