IT Service Delivery Manager
- Hiring Organisation
- Think Specialist Recruitment
- Location
- Watford, Hertfordshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,000 - £65,000 per annum
from home Some of the duties will include: Lead and develop a team of 3-4, providing day-to-day direction, workload management, performance support and career development Work with the Technical Governance Forum to promote best practice across development, coding standards, testing, documentation and technical delivery … Manage relationships with IT vendors and third-party suppliers, ensuring SLAs, contracts and service performance are effectively managed Own business-facing incident and problem management, coordinating major incidents, root cause analysis and corrective actions with internal teams and suppliers Oversee application and service management, including ownership, monitoring, release ...