7 of 7 Remedy ITSM Jobs in Hertfordshire

Strong analytical, communication and stakeholder management skills. Desirable Skills Google AppSheet, Apps Script, BigQuery and Looker Studio. Microsoft Power Platform and Power BI. Remedy CMDB or ServiceNow CMDB. Python and JavaScript. ETL and data integration technologies. Asset Management, Service Mapping and Data Governance experience. Ideal Background Defence, Government ...

analytics Exposure to Google Workspace tooling (AppSheet, Apps Script, BigQuery, Looker Studio) or equivalents (Microsoft Power Platform, Power BI, ServiceNow) Familiarity with Remedy CMDB or ServiceNow CMDB advantageous Working knowledge of ITIL/Configuration Management/Asset Management/Service Mapping/Discovery tools/Data Governance Python ...

Google Apps Script BigQuery Looker Studio Remedy CMDB Microsoft Power Platform Power BI Python JavaScript ETL/Data Integration tools CMDB/ITSM Knowledge ITIL Foundation or equivalent knowledge Configuration Management processes Asset Management Service Mapping Discovery tools Data Governance ServiceNow CMDB (preferred) Soft Skills Strong analytical ...

large-scale enterprise environment. This is a fantastic opportunity for a technically strong developer with expertise in application development, reporting, data integration, and ITSM processes. You will be responsible for building CMDB capabilities, automating data collection, creating executive dashboards, and delivering actionable insights that improve service quality, operational efficiency … Google Apps Script BigQuery Looker Studio Microsoft Power Platform Power BI ServiceNow CMDB Remedy CMDB Python JavaScript ETL and Data Integration tools ITSM & CMDB Knowledge ITIL Foundation or equivalent understanding. Configuration Management processes. Asset Management. Service Mapping. Discovery tools. Data Governance. ServiceNow CMDB experience highly desirable. ...

secure enterprise environment in Stevenage. This is a hands-on Level 2 support and administration role, requiring strong knowledge of Google Workspace alongside excellent ITSM and incident management experience. Key Skills Required: Advanced Google Workspace Administration Strong L2 Google Workspace support experience Gmail, Google Meet, Drive, Chat, Docs, Sheets … Slides User account and application/service management Expert-level incident & request management Remedy/enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure Ability to identify technical and ITIL process gaps ...

Strong SQL and database design experience REST API integration Data modelling Reporting and dashboard development KPI design and analytics Strong understanding of CMDB/ITSM concepts Configuration Management and Asset Management knowledge Ability to work autonomously and translate business requirements into technical solutions Highly desirable: Google AppSheet Google Apps … Script BigQuery Looker Studio ServiceNow CMDB Remedy CMDB Microsoft Power Platform Power BI Python JavaScript ETL/data integration technologies ITIL Foundation or equivalent If you're a developer who understands CMDB, data, automation and reporting, and want to take ownership of a high-profile enterprise capability through ...

Google Workspace Administration Account management: Basics Google applications and services management: Confirmed User support: Confirmed/Expert INC/REQ management: Confirmed/Expert ITSM incident management (Remedy tickets and requests): Confirmed/Expert Reporting: Basic Google case management: Basic understanding Knowledge of Gmail, Gmeet, Gdrive, Gchat ...