4 of 4 Remote Root Cause Analysis Jobs in Hertfordshire

global distribution platforms. Champion the integration of commercial strategy with technical capabilities, working closely with RM, Product, Proposition and IT/Tech. Oversee process documentation, dashboard performance tracking, and root-cause analysis of commercial data trends. Oversee the collection, analysis, and interpretation of data from our distribution systems to drive improvements and inform strategic decisions. Ensure … success in revenue protection, commercial policy enforcement, and leakage mitigation. Excellent cross-functional leadership and stakeholder management skills. Highly analytical with experience delivering actionable insight through dashboards, KPIs, and root-cause investigations. Commercial awareness to ensure technical decisions support broader revenue, margin, and product strategies. Self-starter with the ability to set clear expectations, goals and KPIs for More ❯

to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯

to the 2rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills More ❯

business aims and customer outcomes. This extends to defining and maintaining the product roadmap to ensure prioritisation reflects strategic value and technical feasibility. Troubleshoot technical issues and contribute to root cause analysis, to develop technical solutions and problem solving in the AspenTech InfoPlus.21 suite (IP.21) of tools and in AspenTech Inmation. Collaborate with central tech functions to More ❯