3 of 3 Remote Root Cause Analysis Jobs in Hertfordshire

and resolve application support tickets, including escalations from second line. Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration. Deliver root cause analysis and implement preventative solutions. Maintain technical documentation and ensure handover to 1st/2nd line teams. Collaborate across teams and More ❯

SLA 1st point of contact for escalation of Patch related incident and problems Incidents and Problems are owned and managed through to resolution Undertake root cause analysis with technical teams where required Collaborate with other teams (where required) to ensure efficient remediation and resolution Facilitate meetings both More ❯

changing environments Direct and manage regional resources during complex incidents and drive communication with customers and suppliers through to resolution, including supporting any subsequent root cause analysis What we are looking for Excellent understanding of the complexity of data centers with demonstrable management experience Extensive knowledge and More ❯