2 of 2 Remote/Hybrid Strategic Thinking Jobs in Hertfordshire

Design Manager/Technical Lead Genesys Cloud Based in Hatfield - with Hybrid Youll be part of a forward-thinking Product Management organisation focused on evolving and modernising our Genesys Cloud platform and services. Our technical consultants are trusted experts, shaping how we design, build, and standardise contact centre solutions … technical teams. Strong technical background in Genesys Cloud or similar CCaaS platforms. Experience defining and governing technical standards and reference architectures. Ability to balance strategic thinking with hands-on technical input. Confidence operating within a Product Management context. Strong communication and stakeholder management skills. Genesys Cloud certifications ...

Email Compromise (BEC), Cloud account takeovers, and Insider Threats. Communication: Ability to lead incident response calls, advise senior leadership, and draft concise executive summaries. Strategic Thinking: Ability to identify root causes and recommend sustainable, long-term mitigation strategies. Project Mindset: Experience contributing to cyber projects that enhance threat ...