CX and UX Architect
High Wycombe, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Journey recruitment
exciting opportunity for someone who is passionate about user experience and design. Our client is offering an outstanding opportunity for a CX and UX Architect to join their growing digital team to help deliver their design process for change and support new customer focussed initiatives. As a CX and UX Architect you will be responsible for analysing, identifying, and … day in the office per week. The salary for this role is up to £42.000. Main Responsibilities for CX and UX Architect role: Responsible for supporting the Head of Digital and UX Manager in the development and delivery of client experience and customer-led changes to products and services. Act as a trusted advisor, contributing to the Change and … Digital strategy by identifying trends, opportunities, and threats of the overall business. Accountable for delivering uplift in current benchmark customer experience and digital engagement metrics against industry standards and competitors. Responsible for identifying areas for improvement, providing expert CX insights, change recommendations, and innovation opportunities for projects and improvement initiatives. Create and maintain customer experience documentation to More ❯
Employment Type: Full-Time
Salary: £38,000 - £42,000 per annum
Posted: